Payment

PAYMENT & EXPORT TERMS – FREQUENTLY ASKED QUESTIONS

What are your accepted payment methods?

We accept several international payment methods to suit different types of customers and order values:

• T/T (Telegraphic Transfer / Bank Transfer): 30% deposit upon order confirmation and 70% balance before shipment.

• L/C (Letter of Credit): At sight or usance L/C (subject to bank approval).

• Western Union / PayPal: Accepted for small sample or trial orders only.

All transactions must be made in USD unless otherwise agreed.

Do you accept Letter of Credit (L/C)?

Yes. We accept Irrevocable L/C at sight or Usance L/C (30–60 days) issued by reputable international banks.
L/C documents must comply with UCP 600 standards.
Please contact our Export Department in advance to review the L/C draft before issuance.

Can you provide a Proforma Invoice (PI) for payment?

Yes. After order confirmation, we will issue a Proforma Invoice (PI) including all details such as:

• Product description and quantity

• Unit price and total amount

• Delivery terms (Incoterms 2020)

• Payment method and bank account information

• Estimated production and shipment time

Once the PI is confirmed, the customer can proceed with payment according to the agreed terms.

Do you provide commercial documents for customs clearance?

Yes. We provide a full set of export documents to support customs clearance at the destination port, including:

• Commercial Invoice

• Packing List

• Bill of Lading / Air Waybill

• Certificate of Origin (Form E, Form B, or others as required)

• Phytosanitary Certificate / Health Certificate

• Inspection Certificate (if requested)

All documents are prepared in accordance with international trade regulations and the buyer’s import requirements.

What Incoterms do you offer?

QM Global exports under various Incoterms 2020, depending on the buyer’s needs and logistics arrangements:

• EXW (Ex Works) – Buyer arranges all transport from our factory.

• FOB (Free On Board) – We deliver goods on board at the port of loading.

• CIF (Cost, Insurance & Freight) – We handle shipping and insurance to the destination port.

• DAP/DDP (Delivered at Place / Delivered Duty Paid) – Door-to-door delivery service can be arranged upon request.

Our Export Team will advise the most suitable Incoterm for your order.

Can I get a quotation in my local currency?

Our official quotations are in USD for international transactions.
However, for regional buyers (e.g., in ASEAN countries), we may also quote in VND, EUR, or CNY depending on the trade agreement and payment method.

When do I need to make payment?

For T/T payments, the schedule is as follows:

• 30% deposit after receiving the Proforma Invoice and before production.

• 70% balance after final inspection and before shipment (copy of Bill of Lading will be provided).

For L/C payments, the issuing bank must confirm the L/C before production begins.

Do you offer payment terms or credit accounts for regular buyers?

For long-term and trusted partners, we can discuss flexible payment terms or credit accounts (Net 30–60 days) based on trading history and mutual agreement.
Such arrangements are evaluated case-by-case and require management approval.

What happens if payment is delayed?

If the buyer fails to complete payment on time, the shipment schedule may be postponed.
Any additional storage or demurrage charges at the port (if applicable) will be at the buyer’s expense.
We always recommend completing payment promptly to avoid delays in customs and delivery.

Banking Information

(Provided on the Proforma Invoice)
Account Name: QM GLOBAL SERVICES MANUFACTURE COMPANY LIMITED
Bank: [Your Bank Name – e.g., Vietcombank or BIDV]
Account Number: [Your Account Number]
SWIFT Code: [Your Bank’s SWIFT Code]
Currency: USD

QM GLOBAL SERVICES MANUFACTURE COMPANY LIMITED
Trusted Exporter of Natural Dried Fruits & Agricultural Products from Vietnam

Email: qmglobal43@gmail.com
Hotline: (+84) 795671599